What to Do When Your Iphone Won’t Turn On
September 19th, 2020 by Candis Hall
Did you know that 82% of US teenagers use an iPhone?
As the years go on, the iPhone has become an increasingly standard accessory in everyone’s pocket.
When we rely on our iPhones more and more, though, it feels like a disaster when something goes wrong with it.
Are you in a situation where your iPhone won’t turn on? Here’s what you should do.
Make Sure the Battery Is Charged
When you’re problem-solving, it’s a good idea to rule out the simplest answers first. If your iPhone died and won’t turn on, plug it in with a charger and let it charge for about 15 or 30 minutes. It’s possible during this time that it will just turn on automatically. If not, hold down the on/off button and see if it turns on.
If charging your phone doesn’t work, it’s possible that the problem is with your charging cable and not with your phone. Test this theory out by using a different cable to identify whether the issue is the cable or your phone.
Try Restarting the Phone
You’ve likely already tried this if your iPhone won’t turn back on, but it’s worth a mention. Basically, you’re going to want to hold down the on/off button, which is the button on the top right corner or on the right side. Do this for a few seconds and see if the phone turns back on.
Do a Hard Reset
When you do a hard reset, it will clear some of your device’s memory but not your device’s storage. That means that you won’t lose data when you do a hard reset.
The way you do an iPhone hard reset depends on which generation of iPhone you have. If your iPhone XR won’t turn on, you’re going to do a hard reset differently than if you’re having trouble with your iPhone 6.
If you’re iPhone is an iPhone 8 or later, you’ll want to press and then release the volume up button before pressing and releasing the volume down button. After that, press and hold the sleep/wake button. If your phone screen was frozen, this should make it so the silde to power off slider shows up.
If you have an older iPhone, the way you do a hard reset is slightly different.
What you’ll do is hold down the sleep/wake button and the home button. Keep holding both buttons when you see the slide to power off slider appear on the screen. Wait until you see the Apple logo before you release the buttons.
Restore the iPhone to Factory Settings
If nothing has worked yet and you’re feeling frustrated with the question of why won’t my iPhone turn on? the next step is to restore the phone to its factory settings. Before you do this, you’re going to want to back your device up to iTunes or iCloud.
To restore your phone to factory settings, first, go to settings and then general. Once there, click on reset. Scroll down to tap on ‘Erase All Content and Settings.”
They will ask to confirm that you want to restore your factory settings. Once you do, all of the contents of your iPhone will be erased and it will go back to the state it was in when you first bought it.
After a few minutes, the welcome screen will pop up. You’ll be able to use iTunes or iCloud to restore your pre-existing data and settings. Hopefully, this will fix whatever issue your device was having.
Put Your iPhone Into DFU Mode
This is not something to try lightly. A disk firmware update, or DFU, comes with a list of dangers. Once you use DFU mode to try and fix your phone, you’re voiding any warranty that you might have had. It also makes it more susceptible to being hacked.
If you do decide to go this route, which you should think carefully about before you do, you’ll first want to backup your device. Then plug in your phone to your laptop or desktop with an Apple charger.
Then, you’ll want to press and hold the Home button and the Sleep/Wake button on an iPhone 7 or older. Hold for 8 seconds before releasing the Sleep/Wake button while continuing to hold the Home button. The screen will go totally black and you can now make the changes you intend to while in DFU mode.
If you’re iPhone is an 8 or newer, first make sure you have the latest version of iTunes running on your computer. You can get to the DFU mode by pressing and releasing the Volume Up button quickly. Then you do the same with the Volume Down button. After this, press and hold the Side button until you see the screen go black. While still holding the side button, press and hold the Volume Down button.
Hold these for five seconds before releasing the Side button. You should now see a message come up in iTunes that says it has detected an iPhone in recovery mode. This is DFU mode, and you can now make the changes you want.
IPhone Won’t Turn On After All That? Now What?
If you’re iPhone won’t turn on and you tried all of these options (or everything except DFU mode,) this is most likely a problem that is out of your wheelhouse. The next step would be to contact Apple so you can set up an appointment to meet with someone at the Genius Bar or another shop. They’ll be able to either fix the problem for you or they’ll be able to quote a price for how much it will cost to fix.
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